Privacy Policy
Last Updated: August 7, 2026
This Privacy Policy explains what information we collect when you use our website, how we use it, and how we protect it. By using the site, creating an account, or placing an order, you agree to this policy.
1. Information We Collect
We only collect the information needed to fulfill your orders and run the website. This includes:
• Information you give us directly
When you fill out a custom form, place an order, or create a login account, we collect your name, email address, order description, any files you upload, shipping details, and payment information. Payment details are handled securely by our payment processor — We do not store your full credit card numbers.
• Account information
If you create a login portal account to track your orders, We store the details you provide so you can check order status.
• Automatic information
Like most websites, basic technical data such as your IP address, browser type, and pages you visit may be collected automatically to help the site work properly and stay secure.
We do not knowingly collect information from anyone under 18. If you believe a child has given me information, please contact me so I can delete it.
2. How We Use Your Information
We use the information you provide only for these purposes:
• To process and ship your orders
• To communicate with you about your order or custom request
• To let you track your order through the login portal
• To respond to questions or problems
• To improve the website and keep it secure
We do not sell your personal information to anyone.
3. How We Share Information
We only share information when necessary to complete your order or run the business. This may include:
• Shipping carriers (so they can deliver your order)
• Payment processors (to handle your payment securely)
• Service providers that help us run the website (for example, hosting or email tools)
We may also share information if required by law or to protect our rights or safety.
4. Files You Upload
When you upload files for a custom piece, We use them only to create your artwork. We do not share, sell, or reuse those files for any other purpose. Once your order is finished, We keep the files only as long as needed for order records or in case of questions.
5. How We Protect Your Information
We take reasonable steps to keep your information safe. Payment information is processed through secure third-party systems. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. How Long We Keep Your Information
We keep your information only as long as needed to fulfill your order, maintain records, or meet legal requirements. After that, we delete or anonymize it.
7. Cookies and Tracking
The website may use basic cookies so it functions properly (for example, to keep you logged into your account or remember your cart). You can usually control cookies through your browser settings. Disabling cookies may limit some features of the site.
8. Your Choices
You can:
• Update or correct your account information by logging in or contacting us
• Request that we delete your personal information (We will do so unless We need to keep it for legal or order-related reasons)
• Opt out of any marketing emails by clicking the unsubscribe link or emailing us
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The newest version will always be posted on this page with the updated date. Continued use of the site after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please email us at kometkreationz@gmail.com.